Everything you need to know

FAQs

Shipping times vary based on your location, but on average, it takes 2 hours business days within Qatar and 5-10 business days for international orders.

We accept credit cards (Visa and Mastercard), as well as cash on delivery (for orders within Qatar).

You can reach our customer service team via email (hello@empirecof.com) or by phone (+974 3331 2268). Our customer service hours are from 9am to 5pm, Sunday to Thursday. You can also reach us through our website's live chat during these hours.